Revised July 14, 2015

Thank you for choosing Allstate. We value you; respect your privacy and work hard to protect your personal information.

This statement is provided on behalf of Allstate Insurance Company and the affiliates (“Allstate”) listed at the end of this notice. We would like to explain how we collect, use and share the information we obtain about our customers in the course of doing business.
Our Privacy Assurance
  • We do not sell customer information.
  • We do not share customer information with non-affiliate companies that would use it to contact you about their own products and services, unless permitted pursuant to a joint marketing agreement.
  • We require persons or organization that represent or assist us in servicing customers’ policy and claims to keep customer information confidential.
  • We require our employees to protect customer information and keep it confidential.
As you can see, protecting customer information is important to us. In addition to the practices described above, we use a variety of physical, technical and administrative security measures that help to safeguard information. Our privacy practices continue to apply to customer information, even if they cease to be an Allstate customer.

Allstate does not sell customer information to anyone. Nor do we share it with companies or organizations outside of Allstate that would use that information to contact you about their own products and services. If that practice were ever to change, we would offer the ability to opt out of this type of information sharing, and we would offer the opt-out with time for you to respond before the change in our practice took place.

We may, without authorization but only as permitted or required by law, provide customer information to persons or organizations both inside and outside of Allstate to fulfill a transaction requested, service the policy, market our products, investigate or handle claims, detect or prevent fraud, participate in insurance support organizations, or comply with lawful requests from regulatory and law enforcement authorities. These persons or organizations may include our affiliated companies, companies that perform marketing services on our behalf, other financial institutions with which we have a joint marketing agreement for the sale of our own products, the policy agent or broker, and third party financial institutions that have an interest in the policy.
What Personal Information Do We Have and Where Do We Get It

We gather customer information from customers, from you and from outside sources for business purposes. Some examples of the information we collect may include customer name, mailing address and property locations. Also, we maintain records that include, but are not limited to policy coverages and effective dates, premiums, and third party information such as lender name and address.

The Internet and Your Information Security

Our web site,, provides information about us, our products, and the agencies and brokers that represent us. You may also perform some transactions on the web site. This Privacy Statement applies to users of, regardless of whether the user is an Allstate customer.

As true of most sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We or our third party marketing partners (such as Google Analytics and Adobe Analytics) use cookies, analytics, remarketing and other technology to help us provide users with a better service and a more customized web experience. Additionally, our business partners use tracking services, analytics and other technologies to monitor visits to The website may also use web beacons (also called "clear GIFs" or "pixel tags") in conjunction with cookies. If you prefer, you can choose to not accept cookies by changing the settings on your web browser. Many commercial Internet sites use cookies; a cookie enables the site to label you as a particular user, but it does not identify you by name or address unless you have provided us with such information (over the Internet or otherwise) or set up preferences in your browser to do so automatically.

You may opt out of accepting cookies by changing the settings on your browser. However, rejecting cookies may prevent you from using certain functions and you may have to repeatedly enter information to take advantage of services or promotions.

Cookies allow us to provide you with a more customized service and are used to track and measure Web site usage. This information may be used to manage and customize our Web site's content, layout, and services in order to improve our site, enhance customer service, and provide tailored messages.
Who Should Use Our Web Site?

Our Web site is for financial institutions and their tracking companies who have written agreements with Allstate and is not intended for children; we do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, we will delete this information.

What Security Procedures Do We Use to Guard Against the Loss, Misuse, Alteration, or Theft of Information While That Information Is Being Submitted to Allstate Over the Internet?

To help ensure the security of your personal and financial information that you submit to this site, (other than via an e-mail message), we use security software to encrypt the information before and during its transmission through the Internet. We only allow information to be submitted for transmission if your browser is compatible with our security software. If your browser is not compatible, you will receive a message indicating your transaction can be completed but at a lower level of security. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

What Can You Do as a Customer to Help Maintain the Security of Information When Accessing Allstate Over the Internet?

Some steps you can take to maintain the security of your information include:
  • Utilize the latest, updated version of your Web browser.
  • Keep your User ID and password confidential. Utilize a password unique to you and, if possible, change it frequently.
  • Make sure others are not watching you enter your User ID or password on your keyboard when using the AXCiS website.
  • Do not leave your computer unattended while logged onto AXCiS. After you've finished accessing your information, exit AXCiS, and close your browser window.
Changes to the Online Privacy Policy

We may modify our privacy policy from time to time. Please take a look at the revised date at the top of this page to see when this Privacy Policy was last revised

We hope you have found this Important Notice helpful. If you are not comfortable with any of the terms or policies described in this Privacy Statement, we ask that you discontinue use of our site. Please be aware that we may periodically update or revise this Privacy Statement. If we make a material change to our online Privacy Statement, we will post a notice on our homepage notifying users that the policy has been revised.

We Appreciate Your Business

Thank you for choosing Allstate. We understand your concerns about privacy and confidentiality and hope this notice has been helpful to you. We value our relationship with you and look forward to
keeping you in Good Hands ®.

We reserve the right to change our Privacy practices, procedures, and terms.
Allstate Insurance Company

List of affiliates to which this notice applies: Allstate County Mutual Insurance Company, Allstate Finance Company, Allstate Financial Services, LLC (LSA Securities in LA and PA), Allstate Fire and Casualty Insurance Company, Allstate Indemnity Company, Allstate Investment Management Company, Allstate Life Insurance Company, Allstate Life Insurance Company of New York, Allstate Motor Club, Inc., Allstate New Jersey Insurance Company , Allstate New Jersey Property and Casualty Insurance Company , Allstate Property and Casualty Insurance Company, Allstate Texas Lloyd's, Allstate Texas Lloyd's, Inc., Allstate Vehicle and Property Insurance Company, Deerbrook General Agency, Inc., Deerbrook Insurance Company, North Light Specialty Insurance Company, Northbrook Indemnity Company, Please Note: Allstate affiliates American Heritage Life Insurance Company, Castle Key Insurance Company and Castle Key Indemnity Company participate in information sharing with the affiliates listed above, but have a separate privacy notice for their customers.