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Customer Service Hours of Operation:
7am - 5pm CST Monday through Friday
Mailing address:(payment address):
Lender Relations
P. O. Box 660649
Dallas, TX 75266
Overnight payment address:
Attn: Irving TX 75063
2701 E. Grauwyler Rd
Irving, TX 75061
FAX Number:
1-877-640-4721
AXCIS Mailbox Address:
axcisextranet@allstate.com
Flood policy Endorsements/Changes:
Email: allstateflooduw@torrentcorp.com
NatGen Premium Checks:
Attn: NGIC Lockbox Ops 3rd Floor
800 Superior Ave East
Cleveland, OH 44114
Dallas, TX 75266
Request for National General Policy Information/Updates:
Email: service@ngic.com
Allstate Claims:
Phone: (800) 386-6126
Encompass Claims:
Attn NGIC Lockbox Opps 3rd Floor
800 Superior Ave East
Cleveland, OH 44114
NatGen Claims Checks:
PO Box 89476
Cleveland, OH 44101-6476
Commercial Property Escrow:
Attn ABI Connexus
PO Box 4344
Carol Stream, IL 60197-4344
Allstate Flood Insurance:
Address:
1.Payments:
Allstate Flood Servicing Center
PO Box 200959
Dallas TX 75320-0959

2.Overnight Payments:
Lockbox Services 200959
Allstate Insurance Company
2975 Regent Blvd, Suite 100
Irving TX 75063
Phone:
(800) 527-2634
Mortgage Commercial:
Phone: (800) 729-3005

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